Frequently Asked Questions about the 38mm Forward Seal Disk
Q: Why don't you ship rocket motors to countries outside the USA?
A: There are too many shipping regulations. We're a small company, and we don't have the manpower to track the regulations for each country in the world. So to keep our prices as low as possible, we only ship to USA customers.
Q: My rocket has a motor mount tube and retainer to hold the motor in the rocket. Do I really need a casing and closures too?
A: Yes. The casing is what holds the propellant together in a proper manner, so that it will burn and eject correctly.
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I received both of my latest orders in record time and they were just as I ordered. Good products and the prices are outstanding.The "Bonus Points"...
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To estimate the shipping charges, please see our shipping information page. This page also explains how items are shipped, as well as offering you additional shipping options.
"Speedy Shipping" Guarantee:
If you place your order by 2 p.m. (Mountain Time Zone, USA), we'll ship your order out that SAME day. See Shipping rates for exclusions.
If you are not happy with the product you receive from Apogee Components, return it to us* within 60 days for a replacement, refund, or merchandise credit -- Your Choice! If you have any other questions, please call us at 719-535-9335 or contact us through E-Mail.
Our goal is that you are 100% delighted with your order.
*Flown items and certain electronics excluded. Opened items may be subject to a restocking fee. See product descriptions for additional details.