Exclusions and additional conditions (I hate having to add conditions, but I think you'll see the logic in them):

1. The orders must be placed by phone or via our web-site store, because we keep our site up to date on back-order status. Obviously, I can only guarantee to get it out that same day if we have it sitting on our shelves. Therefore, the guarantee does not apply to fax orders (such as school purchase orders or vendor orders).

2. The guarantee does not apply to reloadable or loadable motors. We are required by law to verify the person purchasing the order is 18 years old or older. This delays things because of the time it takes to contact the customer to get the ID. We will still make every effort to get it out the same day if we can. To assist us, the first time you order a reloadable motor, you can automatically fax a copy of your ID to 719-534-9050, so that there is no delay!

3. Orders that come in over the weekend or postal holidays will be shipped the next business day.

4. PayPal eCheck orders are also excluded, because there is a waiting period for the check to clear before we can ship. This restriction is waived for our Rocket Rewards customers. To find out how to become a Rewards customer, click here.

For speed, convenience and security, we urge you to use our secure shopping cart system whenever possible. For mail or fax orders, please download the online order form. Item prices are clearly posted on our web site for each product we sell. If it is not listed, the item may be on back-order. The order form may be mailed or faxed to us at (719) 534-9050.

Make checks payable to "Apogee Components". We ask that you provide payment in the form of a money order whenever possible. Apogee reserves the right to delay orders paid for by personal check to allow sufficient time for processing. No Stamps or C.O.D.'s accepted. International orders must be paid via credit card, an International Postal Money Order, or with a check drawn against a US bank. Click to see the shipping fees.

If you have any questions, please call our customer service line: (719) 535-9335.

Schools wishing to use a purchase order: All orders must be in writing (we cannot take the PO number and the order information over the phone). Please fax, email or mail the order information to us on your school's official P.O. letterhead. Make sure there is an "attention to" name or department on the shipping address, to prevent the shipment from being lost or delayed at the school. Also include the name, email and home address of the teacher so we can contact you if there are any problems with the order (we have had a hard time tracking teachers down at school, so we request a home address too - all information is kept in the strictest confidence). Our fax number is: 719-534-9050.